Thursday, July 10, 2008

No Internet after installing MS Security Update KB951748

ISSUE:

No Internet after installing MS Security Update KB951748 and has ZONEALARM Internet Security or Firewall installed.

Resolution:

3 OPTIONS

1.) Set ZONEALARM Firewall Setting (Internet Security Zone) from HIGH to MEDIUM

Or

2.) Uninstall the KB951748 and turn off Windows Update

Or

3.) System restore and turn off Windows Update

I would personally recommend that you use OPTION 1 since some will still prefer to use Windows Automatic Updates.

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