Thursday, July 31, 2008

Device Manager not showing after installing SP3

SYMPTOMS

After you install Windows XP Service Pack 3 (SP3), Device Manager may not show any devices and Network Connections may not show any network connections.

This problem may occur when an antivirus application is running during the installation of Windows XP SP3.



The hotfix download is not available in the link. You may request it from here: http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=953979&kbln=en-us.

The hotfix package is password protected, it is provided from the mail sent from Microsoft.

It has to be installed in safe mode.



Important

* A hotfix is intended to correct a specific problem. Apply the hotfix only to systems that are experiencing the specific problem.
* Installing the incorrect hotfix can cause damage to your system.
* If you are not sure whether the hotfix is the correct one for your system, do not install it.
* Hotfixes are included in subsequent service packs that are safer to install through Microsoft Update.

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