Thursday, July 10, 2008

Issues after installing XP SP3 or Vista SP1 w/ Norton 2008

Issue:
Problems occur after installing Windows XP Service Pack 3 or Windows Vista Service Pack 1 with a Norton 2008 product installed

Numerous registry keys are added when you upgrade to Windows XP Service Pack 3 or Windows Vista Service Pack 1 with a Norton product installed. Because of these registry keys, you may experience one or more of the following symptoms:

• Windows Device Manager is empty

• Missing Wireless network adaptors or other hardware devices

• Unable to connect using a wireless adapter

Solution:

Download the SymRegFix.exe file. To fix the problem.

It is located here: http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2008061807392313 Step 4. This goes to an FTP. May be slow.

The direct link is ftp://ftp.symantec.com/public/english_us_canada/tutorials/

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