How to obtain the latest Windows XP service pack

Issue: How to obtain the latest Windows XP service pack

Steps:

To install Windows XP Service Pack 3 (SP3), either Windows XP Service Pack 1a (SP1a) or Windows XP Service Pack 2 (SP2) must already be installed.

If you have to install Windows XP Service Pack 1a or Windows XP Service Pack 2, go to the "Windows XP Service Pack 1a" section or the "Windows XP Service Pack 2" section in this article.

Important:

These service packs apply only to 32-bit versions of Windows XP. For more information about service packs for Windows XP Professional x64 Edition, click the following article number to view the article in the Microsoft Knowledge Base:
889100 (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003 To determine which service pack is currently installed on your computer, follow these steps:

Click Start, and then click Run.

Copy and paste, or type the following command and then click OK:
winver
A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

Note If you still are not sure which service pack that you have, you might want to ask someone for help, or you might want to contact Support http://support.microsoft.com/ (http://support.microsoft.com/) .

There are three ways to obtain the latest service pack:

More at http://support.microsoft.com/kb/322389

Microsoft Office 2007 products lockup/crash when closing or during usage.

PROBLEM:

Microsoft Office 2007 products (Word, PowerPoint, Outlook etc) lockup/crash when closing or during usage.


DISCUSSION:

Issue(s) seem to be related to a PDF plug-in installed. Issues have been seen with the Adobe PDF plug-in when a HP printer selected as the default printer (Issue may occur with other brands of printers but all reports I have so far are from HP printers). Other issues have been seen with ScanSoft PDF Create installed.


WORKAROUND:

For systems having issues with the HP printer assigned as the default printer, try the following steps:



1. Set the default printer to another device (Fax, other printer, etc)

2. Open Word or Powerpoint

3. Click the Office Logo in upper left corner to activate the menu

4. Click Add-ins

5. Click Word Options

6. Click Add-ins

7. At the bottom of the page, next to the Manage Com Add-ins selector, click GO

8. Uncheck Acrobat PDFMaker Office COM Addin.

9. Repeat steps on any other effected Office application

If having Office Lockup issues and ScanSoft PDF Create is installed, uninstall the application.

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